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    Cisco Ebook CCNA Voice 640-461 Official Cert Guide

    By admin | May 30, 2014

    Tagged with:

    image

    About the Authors
    Jeremy D. Cioara, CCIE No. 11727, works in many facets of the Cisco networking realm.
    As an author, he has written multiple books for Cisco Press and Exam Cram. As an
    instructor, he teaches at Interface Technical Training (www.interfacett.com) in Phoenix,
    Arizona. Likewise, Jeremy has recorded many E-Learning titles at CBTNuggets (www
    .cbtnuggets.com). Finally, Jeremy is the CIO of AdTEC Networks and works as a network
    consultant, focusing on Cisco network and VoIP implementations. Jeremy also casually
    blogs about Cisco topics at Tekcert (www.tekcert.com) in his “free time.” Thankfully, he is
    married to the Certified Best Wife in the World (CBWW), who helps him manage his
    time and priorities and prevents him from getting an enormous Cisco logo tattooed
    across his chest.
    Michael Valentine has 15 years of experience in the IT field, specializing in network
    design and installation. Currently, he is a Cisco trainer with Skyline Advanced
    Technology Services and specializes in Cisco Unified Communications, CCNA, and
    CCNP classes. His accessible, humorous, and effective teaching style has demystified
    Cisco for hundreds of students since he began teaching in 2002. Mike holds a Bachelor of
    Arts degree from the University of British Columbia and currently holds CCNA, CCDA,
    CCNP, CCVP, and CCSI No. 31461 certifications. Mike has developed courseware and
    labs for Cisco and its training partners. Mike is the coauthor of CCNA Exam Cram
    (Exam 640-802), Third Edition (Que 2008), authored the CCNA Voice Quick Reference
    Guide, and has served as technical editor and contributor on several Cisco Press titles.

    Contents at a Glance
    Introduction xxi
    Part I Voice Perspectives
    Chapter 1 Traditional Voice Versus Unified Voice 3
    Chapter 2 Understanding the Pieces of Cisco Unified Communications 27
    Chapter 3 Understanding the Cisco IP Phone Concepts and Registration 49
    Part II Cisco Unified Communications Manager Express
    Chapter 4 Getting Familiar with CME Administration 69
    Chapter 5 Managing Endpoint and End Users with CME 81
    Chapter 6 Understanding the CME Dial-Plan 105
    Chapter 7 Configuring Cisco Unified CME Voice Productivity Features 171
    Part III Cisco Unified Communications Manager
    Chapter 8 Administrator and End-User Interfaces 217
    Chapter 9 Managing Endpoints and End Users in CUCM 235
    Chapter 10 Understanding CUCM Dial-Plan Elements and Interactions 269
    Chapter 11 Enabling Telephony Features with CUCM 289
    Chapter 12 Enabling Mobility Features in CUCM 323
    Part IV Voicemail and Presence Solutions
    Chapter 13 Voicemail Integration with Cisco Unity Connection 343
    Chapter 14 Enabling Cisco Unified Presence Support 377
    Part V Voice Network Management and Troubleshooting
    Chapter 15 Common CME Management and Troubleshooting Issues 397
    Chapter 16 Management and Troubleshooting of Cisco Unified Communications
    Manager 415
    Chapter 17 Monitoring Cisco Unity Connection 439
    Chapter 18 Final Preparation 457

    Appendix A Answers Appendix 463
    Appendix B 640-461 CCNA Voice Exam Updates, Version 1.0 467
    Appendix C Glossary 469
    Index 480

    Free Download>>

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