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    100% Pass the Exam HP HP0-Y29 Installing an HP Networking IP Telephony Solution

    By admin | August 27, 2016

    Tagged with:

    QUESTION 1
    Click the Exhibit button.

    image

    You have provisioned MAC address data for a phone as shown in the exhibit. What happens
    when the phone powers up?
    A.  The phone prompts for a password without prompting for a phone number. If the correct
    password for phone number 1102 is entered, the phone registers as phone number 1102.
    B.  The phone prompts for a phone number. If 1102 is input, the phone completes registration without
    prompting for a password. If any other phone number is input, the phone prompts for a password.
    C.  The phone does not prompt for a phone number or password, but registers automatically with
    phone number 1102.
    D.  The phone is not allowed to register because it is not locked.
    Answer: A
    QUESTION 2
    Which statements are true about the "Export Data" capability on VCX? (Select two.)
    A.  Exported data may be viewed on the Central Management Console.
    B.  The call processor service must be stopped before exporting data.
    C.  It is only possible to export data from one data table at a time.
    D.  Data may be exported to a file.
    Answer: AD
    QUESTION 3
    Which type of ACD group is described in the following paragraph? This method uses an ordered
    list of agents for the group. When a call rings into the ACD group it is routed to the next agent on
    the list following the agent whom last answered a call for the ACD group. If that agent does not
    answer the call after a preset amount of time the call will be routed to the next agent on the list.
    The call will continue to be transferred in this pattern until it is answered or until the
    predetermined total timeout is reached.Then the call will be sent to the call coverage for the ACD
    group.
    A.  Linear
    B.  Circular
    C.  Calling Group
    D.  Least Call Count
    E.  Most Idle Agent
    Answer: B

    QUESTION 4
    Which type of ACD group is described in the following paragraph? The call is routed first to the
    agent whom has answered fewer ACD calls than any other agent. If that agent does not answer
    after a preset amount of time the call will be routed to the agent in that group with the next-lowest
    call count. The callwill continue to be transferred in this pattern until it is answered or until the
    predetermined total timeout is reached.
    A.  Linear
    B.  Calling Group
    C.  Least Call Count
    D.  Circular
    E.  Most Idle Agent
    Answer: C
    QUESTION 5
    Which type of ACD group is described in the following paragraph? When a call rings into the ACD
    group it rings all members of the group simultaneously. The call will continue to ring all members
    until it is answered or until the predetermined total timeout is reached.
    A.  Calling Group
    B.  Most Idle Agent
    C.  Least Call Count
    D.  Circular
    E.  Linear
    Answer: A
    QUESTION 6
    Which statements are correct about ACD group counters? (Select two.)
    A.  Counters may be reset at any time by any logged-in member of the ACD group.
    B.  Counters may be configured to automatically reset at a configurable time each day.
    C.  Counters are maintained for all ACD group types.
    D.  Counters may be configured to automatically reset each time an ACD group is opened or closed.
    E.  ACD group counter data includes number of agent login attempts and number of calls transferred
    to the ACD group call coverage.
    Answer: BD
    QUESTION 7
    You have two ACD groups built and 32 agents assigned to the ACD pool on your VCX. Twelve
    agents are currently assigned to an ACD group. Two of those agents are assigned to two ACD
    groups. How many ACD agent licenses does this configuration use on the VCX? ActualTests.com
    A.  32
    B.  34
    C.  44

    D.  46
    Answer: A
    QUESTION 8
    Click the Exhibit button.

    image

    You are provisioning data for the Find Me Follow Me Feature. Which statement about Number 1,
    Number 2, and Number 3 is true?
    A.  The Find Me Follow Me feature attempts to reach the subscriber by first alerting the number
    specified by Number 1. If no answer is received, the feature alerts the next number in the
    sequence.
    B.  The Find Me Follow Me feature attempts to reach the subscriber by first alerting the number in the
    sequence after that at which the subscriber was last reached. If no answer is received, the feature
    alerts the next number in the sequence.
    C.  The Find Me Follow Me feature attempts to reach the subscriber by alerting all specified numbers
    simultaneously.
    D.  The Find Me Follow Me feature attempts to reach the subscriber by first alerting the number at
    which the subscriber was last reached. If no answer is received, the feature alerts the next
    number in the sequence.
    Answer: A

     

     

     

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